Case Study — Build
Pure Artisan
A multi-vendor marketplace connecting regional artisan producers with conscious consumers in Belgium and the Netherlands.
The problem
Regional artisan producers — cheese makers, bakers, small-batch coffee roasters — had no platform built for their specific compliance, language, and payment requirements. Existing marketplaces were either too generic (Amazon) or too expensive (custom agency builds). They needed a multi-vendor system that handled Belgian VAT, multi-language product listings, and local payment methods, without requiring technical knowledge to operate.
What we built
- Multi-vendor marketplace with vendor onboarding, product CRUD, order management, and analytics dashboard
- Payment processing via Mollie Connect with payment splits, commission calculation, and automated weekly payouts
- 4-language support (NL/FR/EN/DE) with per-product translation workflow and fallback logic
- Shipping zones with postal code matching, exclusion lists, and regional presets for Belgium and Netherlands
- Customer loyalty program — 4-tier token system, redemption for discount codes
- Vendor gamification — 25 badges across 5 rarity tiers, real-time unlock detection
- Invoice generation with Belgian VAT compliance, PDF export
- Meilisearch integration — faceted search, autocomplete, search analytics
- Bulk product import/export via CSV and Excel
Scale
200+Vendor capacity
4Languages
<6moMVP to production
3Phases shipped